Housekeeping Supervisor (Internal Promotion)

Starting pay: $14.00-$16.00

Summary: The Housekeeping Supervisor provides leadership and overall support to the operations of the housekeeping department. We take pride in our work to provide a safe environment for our guests and team members and present and maintain housekeeping operations’ in compliance with safety and employment laws.

We have amazing benefits like:

· Flexible work schedule.

· Clear and defined training.

· Career growth, you are our future!

· Other benefits include Medical, Dental and Vision, and 401k.

· We Offer On Demand Pay.

Job Description:

* Provide leadership and direction for all housekeeping and laundry activities in both hotels to ensure the highest level of cleanliness for both the guest rooms and public areas.

* Inspect guest rooms, public areas, and back of the house for cleanliness.

* Train, motivate, coach, counsel, & discipline staff members.

* Maintain a regularly scheduled cleaning and maintenance program.

* Maintain supply and linen inventories.

* Create daily board assignments and update room statuses in the computer.

* Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.

* Assists housekeepers as needed to ensure rooms are cleaned and the team remains on pace.

* Assigns additional responsibilities as needed, such as stocking, deep cleaning and side work.

* Ensures the appearance of the property reflects positively on the company.

* Monitors staff compliance with established policies and procedures.

* Schedules time for requirement training and documentation for each team member.

* Inspects room to ensure quality assurance.

* Coordinates with management to maintain inventory required to operate effectively and efficiently

* Maintains strict confidentially relative to financial information, operating systems, company policies and procedures, as well as, team member and guest information.

* Comply with Triple Crown Casino’s time and attendance policies and must be available to work flexible shifts when business demands change.

* Performs any and all other duties as assigned.

Technical Requirements:

* Must be able to read, write and speak English.

* Excellent people skills.

* Must be a citizen of this country or possess a valid work permit.

* Must be able to lift up to 25 pounds

* Must be able to sit, stand, walk, and/or bend for long periods of time.

Educational Requirements:

* High School degree or equivalent.