Housekeeping Supervisor (Internal Promotion)

Starting pay: $14.00-$16.00

Summary: The Housekeeping Supervisor provides leadership and overall support to the operations of the housekeeping department. We take pride in our work to provide a safe environment for our guests and team members and present and maintain housekeeping operations’ in compliance with safety and employment laws.

We have amazing benefits like:

· Flexible work schedule.

· Clear and defined training.

· Career growth, you are our future!

· Other benefits include Medical, Dental and Vision, and 401k.

· We Offer On Demand Pay.

Job Description:

• Provide leadership and direction for all housekeeping and laundry activities in both hotels to ensure the highest level of cleanliness for both the guest rooms and public areas.

• Inspect guest rooms, public areas, and back of the house for cleanliness.

• Train, motivate, coach, counsel, & discipline staff members.

• Maintain a regularly scheduled cleaning and maintenance program.

• Maintain supply and linen inventories.

• Create daily board assignments and update room statuses in the computer.

• Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.

• Assists housekeepers as needed to ensure rooms are cleaned and the team remains on pace.

• Assigns additional responsibilities as needed, such as stocking, deep cleaning and side work.

• Ensures the appearance of the property reflects positively on the company.

• Monitors staff compliance with established policies and procedures.

• Schedules time for requirement training and documentation for each team member.

• Inspects room to ensure quality assurance.

• Coordinates with management to maintain inventory required to operate effectively and efficiently

• Maintains strict confidentially relative to financial information, operating systems, company policies and procedures, as well as, team member and guest information.

• Comply with Triple Crown Casino’s time and attendance policies and must be available to work flexible shifts when business demands change.

• Performs any and all other duties as assigned.

Technical Requirements:

• Must be able to read, write and speak English.

• Excellent people skills.

• Must be a citizen of this country or possess a valid work permit.

• Must be able to lift up to 25 pounds

• Must be able to sit, stand, walk, and/or bend for long periods of time.

Educational Requirements:

• High School degree or equivalent.